Readerware Support

Readerware is committed to supporting customers and potential customers. Full support is provided during your product evaluation period. If you have any questions about Readerware products or the web site, please do not hesitate to contact us.

At this time Readerware can only offer support via e-mail, there is no telephone support available. You will typically receive a response to your e-mail within a few hours or first thing next morning if your e-mail is received overnight, US PT.

The product help should answer most of your questions. This is available from within the product using the Help menu. It is also available online.

The Readerware Tutorial takes you on a guided tour of the most commonly used Readerware features and gets you started cataloging with Readerware products.

The Readerware Knowledge Base has answers to frequently asked questions on installing and running Readerware.

Check for program updates from the Readerware Help menu. While not essential we do recommend you install the latest version before reporting problems.

If you cannot find an answer to your questions please contact support@readerware.com. We will respond to your question as soon as possible.

If you have suggestions on new features you would like to see in future versions of Readerware, we very much want to hear about them. Your input will have a major impact on Readerware development. Please contact support@readerware.com

Thank you.